Resources Enterprise
Total control, maximum security, and corporate integrations for large organizations
Authentication Enterprise
Full integration with your corporate identity ecosystem
Single Sign-On (SSO)
OAuth2 / OpenID Connect
Integration with Azure AD, Google Workspace, Okta
SAML 2.0
Full support for corporate SAML providers
LDAP / Active Directory
Automatic synchronization with existing directories
MFA / 2FA
Mandatory multi-factor authentication for admins
Identity Management
Automatic Provisioning
Automatic user creation and removal via SCIM
Secure Sessions
Configurable timeout and remote session revocation
Device Management
Access control by device and location
Password Policies
Configurable corporate password policies
Permissions Granular
Fine control over what each user can see and do
Visibility Control
Define exactly which channels, conversations, and data each user can access.
Action Permissions
Granular control over actions: reply, transfer, export, delete, etc.
Customizable Roles
Create specific roles for your organization: Supervisor, Level 1 Agent, Admin, etc.
Multi-tenant
Complete isolation between departments or subsidiaries in the same instance.
Temporary Permissions
Grant temporary access for replacements or specific projects.
Geographical Control
Restrict access based on users' geographical location.
Bring Your Own Key (BYOK)
Total control over LLM and VOIP models
How BYOK works:
Generate Your Keys
Generate the keys in your LLM or VOIP provider
Import to BootDesk
Import your keys securely via dashboard
Keep your commercial conditions
Keep your commercial conditions already negotiated with LLM or VOIP providers
Total Control
Revoke keys at any time to instantly block access
API First & Webhooks
Full integration for advanced automation and customizations
Full REST API
Available Endpoints:
- Conversations and Messages
- Contacts and Clients
- Agents and Teams
- Channels and Integrations
- Reports and Analytics
- Settings and Permissions
- AI and Automation
- Voice and Calls
Real-Time Webhooks
Available Events:
- New message received
- Conversation assigned
- Status changed
- New contact created
- Call started/ended
- Agent online/offline
- SLA violated
- Custom events
Custom Domains
Strengthen your brand with custom domains for all services
Corporate Email Q4 2025
Use your own domain for private employee mailboxes.
Chat Widget
Embeddable widget with your domain for seamless integration with your website.
Knowledge Base
Public help portal with your custom domain and visual identity.
Phone Numbers
Local and toll-free numbers in multiple countries with your branding.
Custom Links
Multimedia call links and forms with your custom domain.
White Label
Fully customizable interface with colors, logos, and visual identity.
Ready to take your communication to the enterprise level?
Talk to our experts for a personalized demonstration