Enterprise Features
Total control, maximum security, and enterprise integrations for large organizations
Enterprise Authentication
Complete integration with your corporate identity ecosystem
Single Sign-On (SSO)
OAuth2 / OpenID Connect
Integration with Azure AD, Google Workspace, Okta
SAML 2.0
Full support for enterprise SAML providers
LDAP / Active Directory
Automatic synchronization with existing directories
MFA / 2FA
Mandatory multi-factor authentication for admins
Identity Management
Automatic Provisioning
Automatic user creation and removal via SCIM
Secure Sessions
Configurable timeout and remote session revocation
Device Management
Access control by device and location
Password Policies
Configurable corporate password policies
Granular Permissions
Fine-grained control over what each user can see and do
Visibility Control
Define exactly which channels, conversations and data each user can access.
Action Permissions
Granular control over actions: reply, transfer, export, delete, etc.
Customizable Roles
Create specific roles for your organization: Supervisor, Level 1 Agent, Admin, etc.
Multi-tenant
Complete isolation between departments or subsidiaries in the same instance.
Temporary Permissions
Grant temporary access for replacements or specific projects.
Geographic Control
Restrict access based on user geographic location.
Bring Your Own Key (BYOK)
Total control over LLM and VOIP models
How BYOK works:
Generate Your Keys
Generate keys in your LLM or VOIP provider
Import to BootDesk
Import your keys securely via dashboard
Keep your commercial terms
Keep your already negotiated commercial terms with your LLM or VOIP providers
Total Control
Revoke keys at any time to instantly block access
API First & Webhooks
Complete integration for automation and advanced customizations
Complete REST API
Available Endpoints:
- Conversations and Messages
- Contacts and Customers
- Agents and Teams
- Channels and Integrations
- Reports and Analytics
- Settings and Permissions
- AI and Automation
- Voice and Calls
Real-Time Webhooks
Available Events:
- New message received
- Conversation assigned
- Status changed
- New contact created
- Call started/ended
- Agent online/offline
- SLA violated
- Custom events
Custom Domains
Strengthen your brand with custom domains for all services
Corporate Email Q2 2026
Use your own domain for private employee mailboxes.
Chat Widget
Embeddable widget with your domain for seamless integration with your website.
Knowledge Base
Public help portal with your domain and custom visual identity.
Phone Numbers
Local and toll-free numbers in multiple countries with your branding.
Custom Links
Multimedia call links and forms with your custom domain.
White Label
Fully customizable interface with colors, logos and visual identity.
Ready to take your communication to the enterprise level?
Talk to our experts for a personalized demo
Talk to Enterprise Specialist